Privacy Policy

Effective date: January 1, 2026

Cerritos Concrete & Masonry ("we," "our," or "us") operates the website located at cerritosconcreteandmasonry.com. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what choices you have. By using our website or contacting us, you agree to the practices described here.

1. Information We Collect

Information you give us directly

When you fill out a contact or estimate request form on our website, we collect the information you submit. This typically includes your name, phone number, email address, service address, and a description of the work you are requesting. We only collect what you choose to provide.

Information collected automatically

When you visit our website, our hosting provider and analytics tools may automatically collect certain technical information. This includes your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and how you arrived at the site (for example, from a search engine or a referring website). This information is collected in aggregate and is not linked to your identity.

Cookies and similar technologies

Our website may use cookies - small text files stored on your device - to improve your browsing experience and to help us understand how visitors use the site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some parts of the website may not function correctly.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and other inquiries by phone or email.
• Schedule appointments and coordinate project visits.
• Communicate with you about the status of your project or request.
• Improve our website and understand how visitors find and use it.
• Comply with applicable laws and legal obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not use your information to send unsolicited promotional messages. If you contact us about a project, we may follow up by phone or email to close out that request - that is the extent of our outbound communication.

3. How We Share Your Information

We may share your information in limited circumstances:

• Service providers: We use third-party tools to operate our website and manage form submissions. These providers are permitted to use your data only to perform services on our behalf and are not allowed to use it for any other purpose.
• Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business transfers: If our business is ever sold or transferred, customer information may be transferred as part of that transaction. We will notify affected users if that occurs.

4. Data Retention

We retain the personal information you submit for as long as necessary to fulfill the purpose for which it was collected - to respond to your request and coordinate any follow-up work. If you ask us to delete your information, we will do so promptly unless we are required by law to retain it. Anonymized analytics data may be retained indefinitely since it cannot be linked back to any individual.

5. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. Regardless of location, we offer the following to all users:

• Access: You may request a copy of the personal information we hold about you.
• Correction: If any information we hold is inaccurate, you may ask us to correct it.
• Deletion: You may ask us to delete your personal information. We will comply unless we have a legal obligation to retain it.
• Opt-out: If you receive any follow-up communication from us, you may ask us to stop contacting you at any time.

To exercise any of these rights, contact us at info@cerritosconcreteandmasonry.com. We will respond within a reasonable timeframe.

6. Data Security

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption for data transmission. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to avoid sharing sensitive personal or financial information through web forms.

7. Third-Party Links

Our website may contain links to third-party websites, such as review platforms or map services. We are not responsible for the privacy practices of those sites. Once you leave our website, this Privacy Policy no longer applies, and we encourage you to review the privacy policies of any site you visit.

8. Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us at the address below and we will remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically so you are aware of any changes. Continued use of our website after an update constitutes your acceptance of the revised policy.

10. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out to us:

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